When the Ethnic Communities Council of Queensland (ECCQ) needed critical health information to reach culturally and linguistically diverse (CALD) communities across the state, they partnered with Interlingual Language Services. The result was one of our most rewarding projects of 2026: a multi-stage program of NAATI-certified translation, typesetting and design spanning nine community languages.
ECCQ’s Love Health Program delivers education on hepatitis B and alcohol and other drugs (AOD) to Queensland’s multicultural communities. Health information only works when people can read it in their own language — and these resources were complex: detailed services maps full of tables, multi-slide education presentations, dual-language brochures and campaign graphics. Every document needed to be accurate, culturally appropriate and delivered print-ready and web-ready, without losing the original design.
Over several months, our team translated and typeset a full suite of health resources:
In total, the engagement covered more than 25,000 words across nine languages: Arabic, Brazilian Portuguese, Hindi, Khmer, Somali, Spanish (Latin American), Thai, Tok Pisin and Urdu.
Every translation was completed by NAATI-certified translators and backed by our quality process: professional translation, independent proofing, and a community check by a native speaker to confirm the language reads naturally for the intended audience.
Our in-house design team handled the typesetting challenges that multilingual health resources demand right-to-left scripts such as Arabic and Urdu, text expansion inside tightly designed tables, and specialised fonts for Thai and Khmer while keeping every layout faithful to ECCQ’s brand. Files were delivered in every format ECCQ needed: print PDFs, web-optimised versions, PowerPoint and complete InDesign packages, typically within five working days per project.
ECCQ now has a consistent library of professionally translated health resources that communities can access in print and online helping people find AOD support services and understand hepatitis B in the language they know best.
At Interlingual, this is what we mean by Speak, Connect, Empower: language services that help organisations genuinely reach every community they serve.
Need health or community resources translated by NAATI-certified professionals? Call Interlingual on 1300 815 483 or visit interlingual.com.au.
